Tuesday, October 12, 2021

UNIT VI MANAGING F & B OUTLETS - GARBAGE DISPOSAL

 UNIT VI MANAGING F & B OUTLETS  - GARBAGE DISPOSAL


Among the many duties of the F & B SERVICE department is the proper disposal of garbage and other waste materials. This is very important because one of the responsibilities of OUR DEPARTMENT is to maintain the cleanliness of the restaurant kitchen in order to safeguard the health of its diners. A dirty kitchen can ruin the reputation of a restaurant, however good its name may be.


For this task, we have the KITCHEN STEWARDING department to support any restaurant with its garbage disposal procedures.


Proper Location of the Garbage Area

The garbage area should be situated far from where the food and ingredients are kept. In fact, it should never be situated near the vicinity of the food production area where food is usually prepared. It should also be kept well away from the cooking area so as to avoid contaminating the food with anything harmful to the body.

Common Guidelines in Proper Garbage Disposal

Each restaurant has its own guideline for proper garbage disposal that its Stewarding Department uses. However, here are some of the most common ones that restaurants and their kitchens should follow.


Garbage bins should be placed in all parts of the kitchen, except  those mentioned  above,  and  these  garbage  bins  should  be  lined  with  plastic liners. 

The stewarding  department  has  to  clear  the  garbage  bins  at  least four times a day so as to avoid piling up  of  garbage,  and  the  garbage  and waste materials should be transferred to its appropriate garbage trolleys. Of course, the plastic liners  should  always  be  changed  each  time  the  garbage bin is cleared. 

When it comes to proper garbage disposal, you should always make it a point that you are wearing disposable gloves so as to protect your bare hands from coming  into  contact  with  the  garbage.  You  should  also make sure that the opening of the garbage bin plastic liner is tied shut. 

After disposing of the garbage bags properly, it  is  recommended  that  you thoroughly wash  and  sanitize  your  hands  before  moving  on  to  the  next task. This is very important especially if you are going to be working near the food preparation area or working with food products it.


Dry Versus Wet Garbage

Before anything else though, the kitchen stewards assigned to garbage disposal should know the difference between dry and wet garbage. In a nutshell, dry garbage materials are those items that can be recycled. They are inorganic materials such as plastic, papers, cardboard boxes, etc.  When it comes to dry garbage materials, the kitchen stewards should also know how to properly segregate the items. Plastic items should have one container, and so do cardboard boxes, glasses, papers, etc. On the other hand, wet garbage materials are the organic items that can be decomposed and used for fertilizer.

It is very important that the restaurant has appropriate guidelines when it comes to garbage disposal. Not only will these guidelines prevent the contamination of food with harmful substances, but this will also protect the diners as well as the staff from these harmful substances. Remember, dirty kitchen increases the risk of food poisoning, so preventing this is one of the biggest and most important duties of the stewarding department.


The kitchen stewarding is basically divided into two areas:

 a) Wash up area-

b) Silver Room or Plate Room


a) Wash up Area

It is an important service area and should be ideally situated so that the brigade can work speedily and efficiently while passing from the food service area to the kitchen. The waiter should stack the trays of dirties correctly at the side board with all the same sized plates together and all the tableware stacked on one of the plates with the blades of the knives running under the arch of the forks. 

All glassware should be stacked on separate trays  and taken to a separate wash up area. Wash up section should be the first place when the waiter  enters the back area. Hygiene is of utmost importance at the wash up area, as all sorts of germs can originate from here and can contaminate the food. 

This section is normally in the charge of the stewarding supervisor who may in turn have number of wash up boys as per need.

Dishwashing Methods:

There are two main methods used for dishwashing for foodservice operations-

1. Manual (tank) method- The dirty crockery is placed in  a  tank  of  hot water containing a soap detergent solution. After washing, these are placed in wire racks and dipped into a second sterilizing tank containing clean hot water at a temperature of approximately 75˚C (179˚F). The racks are left for two minutes and then lifted out and the crockery left to drain. If sterilized in water at this temperature the crockery will dry by itself without the use of drying up cloths. This is more hygienic. After drying the crockery is stacked into piles of the correct size and placed on shelves until required for further use.


2. Dishwashing machine- Most commercial and welfare catering sectors use washing machines to wash service equipment. Washing machines of different efficiencies, sizes, and cost are available, allowing operators to select according to their need and budget. These machines save labour and time and ensure sterilized service equipment

The three main types of machines are:

1. Spray type: Dishes are neatly stacked in racks which slide  into  the machines where they are sprayed with hot water and detergents (48°C-60°C) from above and below. The  rack  then  moves  to  the  sterilization  section where the dishes are subjected to a hot water shower (of 82°C).  Dishes sterilized at this temperature dry quickly when passed out into the air.

2. Brush type: Dishes are scrubbed in hot detergent water (48°C-60°C) with revolving brushes. Then they are rinsed and sterilized in another section of the machine.

 

3. Agitator water machines: In this method, baskets of dishes are immersed in deep tanks and cleaned by mechanical agitation in hot detergent water (48°C-60°C). The baskets are given a final hot water rinse for sanitization (82°C).

These machines are usually operated by two people, one to sort soiled items and feed the machine and the other to collect the clean ware.

It is important to follow the instructions of the manufacturer with regard to use and maintenance of the washing machine. Great care should be taken while washing glassware. There is a wide range of glass washing machines available used in larger establishments. Debris should be removed from the crockery before it is placed into the wire racks. The racks are then passed through the machine, the crockery being washed, rinsed and sterilized.

Having passed through the machine the crockery is left to drain for two or three minutes and is then stacked and placed on shelves until required for further use.


b) Silver room/ plate room-

In larger establishments the silver room or the plate room, as  it  is sometimes known, is a separate service area controlled by the kitchen stewarding supervisor. They take care of all the silverwares and the china wares stored in the silver room and are also responsible for silver polishing. 

The silver room should hold the complete stock of silverware required by the different department to meet the day to day requirements along with a surplus stock in case of emergency. While stacking, large silver ware, like salver, flat platter etc. should be stored on shelves. 

When stacking heavier items should go on the shelves lower down and smaller and lighter items on the shelves higher up to prevent accidents. Flatware and cutlery should be kept in drawers lined with baize cloth to prevent them from moving about in the drawer and getting scratched or marked.

The burnishing machine- It consists of a revolving drum half filled with small ball bearings. It may be divided into compartments to hold silver articles of particular kinds. The silver to be cleaned is placed inside  the drum, which is then half filled with water and a certain amount of special detergent and closed tightly. The machine is switched on and slowly rotated for about 10 minutes. As the drum revolves, the mixture of water and detergent acts as a lubricant between the silver and ball bearings and gently removes any tarnish on the silver without leaving any scratches. The silver should be thoroughly rinsed and dried manually after removing from the drum. The drum is lined with rubber to avoid any damage to the silver during the cleaningprocess.

This method is not suitable for cleaning forks and knives as the prongs of forks are not cleaned properly and continuous use may damage the cutting edge of knives.

The polivit method- The  polivit  plate,  which  is  made  of  aluminium,  is placed in a container together with washing soda. The silver to be cleaned is placed in such a way that at least one piece of silver is in contact with the polivit. Piping hot water is  poured  to  cover  the  silver.  

Chemical  action  of soda and aluminium removes the tarnish. After a few minutes, the article is thoroughly rinsed in boiling water and wiped dry with a clean cloth. This method is suitable for large pieces of silver such  as  salvers,  trays,  entree dishes, jugs, etc.

The plate powder– Tins method is ideal for articles that cannot be cleaned by the above method; typical items cleaned by this method are cruets, toast rack, parts of trolley, etc. The articles to clean must be free from grease. Plate powder, which is pink in colour, is mixed with spirit and sobbed over die surface of article to remove tarnish.  

If spirit is not available, water may be used, once the paste has dried, it is rubbed with a clean piece of cloth. A small brush may be used remove the paste that may have lodged into the engravings. It is then rinsed well in hot water and dried with clean cloth. This method demands more time and labour. Readily available metal may be used to clean articles in the same way.



Silver dip- The silver to be cleaned is kept in a wire basket and immersed in the silver dip, which is a pink-coloured liquid. It is left in the solution for a very short period, removed, rinsed in warm water, and wiped dry with clean cloth. This method is quick but may damage the silver due to chemical reaction between silver and solution.

Quick dip method- This method is quick and simple to follow. Hot water, crushed aluminium foil, lemon juice, and salt are placed in a container and stirred. The tarnished silver is dipped in this solution for about 2-3 minutes. The chemical reaction removes the tarnish. Silver is removed, rinsed in hot water, and wiped dry.

Stainless steel is cleaned with a detergent product specially meant for it and treated with de-liming agent once a week to prevent build up of haze and film on the surface. It is a solution of low foam acid detergent designed to remove lime scale, iron stains, and other tough deposits of hard water. The plate room is controlled by the head plate room man who is assisted by skilled and semi-skilled staff.



SUMMARY

Storeroom, cellar, and kitchen stewarding department along with garbage disposal management are very essential to a catering organization and there is a vital link between receiving, storing, and issuing of stocks. More often than not these activities are found neglected. 

If properly and professionally managed, these departments can go a long way in helping a facility build its name while contributing towards cost reduction in more ways than one. The staff responsible for functioning of a store must be qualified and have excellent knowledge about food and beverage commodities and  he/she  should  be  carefully  selected  and  trained  for  the job. 

Physical facilities must be such that they contribute to  efficiency  and ensure efficacy in the performance of these functions. The functions of a storeroom and cellar are not only to store food or beverage items but also to control the department in coordination with the kitchen  stewarding department. Various types  of  food  commodities  and  beverages  require special handling to maintain quality.  Good  storeroom  practices  and procedures help in generating revenue.

Monday, October 11, 2021

UNIT VI MANAGING F & B OUTLETS - MAINTAINING PAR STOCK LEVELS

MAINTAINING PAR STOCK LEVELS 


One of the most important aspect of MANAGING F & B OUTLETS IS TO MAINTAIN PAR STOCK LEVELS.   Periodic Automatic Replacement (PAR) is a system that figures out the minimum (and optimal) level of any given inventory item that should be on-hand at your restaurant at all times. Par stock is the amount or level of a particular item that must be maintained in inventory between deliveries. In this method, restaurant owners establish a minimum level of inventory required at any particular period of time. They put into account the regular stock usage and any other emergency stock requirement to plan when and how much to order.

When we manage our inventory and par stock, we can 

·         Help  manage our food costs

·         Save money spent on storage

·         Plan our purchases better

·         Plan for unforeseen circumstances

·         Make operations simpler

 For example - To maintain par stock in the establishment for the alcoholic beverages consumed, a standard par stock is a predetermined which includes number of bottles of each item and brand used in a particular bar, and the size of the par stock is calculated to be sufficient to meet the demand for a busy day plus a safety factor.

To calculate the PAR stock for a given item:

 (a) Identify the amount of time between deliveries,

(b) Identify the estimated amount used between deliveries,

(c) Add a “safety factor,” the minimum amount to have in stock in case of unexpected increases in demand or vendor stockouts,

(d) Add the estimated amount used to the safety factor; this is the PAR stock amount, and

(e) Record the PAR stock amount on an inventory control sheet or similar document.

The main purpose of a standard par stock is to help determine the average daily consumption of a bar, to assist with requisitioning, and to promote good control over the stock.  In hotels, having an established par stock and random checking of this par stock is recommended so that the fraud is avoided.

Par stock system for Inventory Control

This is a simple yet effective method of beverage control and it is particularly useful for the smaller type operation where there are few full-time control staff members.

The following points should be noticed:

Ø   The level of par stock is established for each bar, i.e. to establish for each beverage the number of bottles required for a busy day plus a small safety factor. This number is determined to be the stock level to be held in the bar at the beginning if the service each day. To simplify the system only full bottles are counted, partial bottles are not counted.

Ø  The number and type of empty bottles are noted each day, this being the amount and type to be requisitioned for the day.

The industry-accepted formula for calculating PAR level is:

PAR level = (the amount of inventory used each week + safety stock) / number of deliveries each week.

To get the figures for this calculation you’ll need to look at historical inventory usage and come up with an average usage for a week, you’ll have to factor in safety stock for unexpected spikes (which, as a best practice, is around 25 percent of your average inventory usage) and you will need to note the delivery frequency of that product.

Once you have your PAR level, your restaurant can now start ordering inventory strategically. You can order just enough inventory to bring it back up to its PAR level, meaning you’ll have enough product in your restaurant, without the risk of under or over purchasing.


Par Level & Stock: Par Inventory Definition, Formula & Sheet (binwise.com)



DRAFT ONLY ALL WORK ON PAR STOCK LEVELS

 

One of the most important aspect of MANAGING F & B OUTLETS IS TO MAINTAIN PAR STOCK LEVELS.   Periodic Automatic Replacement (PAR) is a system that figures out the minimum (and optimal) level of any given inventory item that should be on-hand at your restaurant at all times. Par stock is the amount or level of a particular item that must be maintained in inventory between deliveries. In this method, restaurant owners establish a minimum level of inventory required at any particular period of time. They put into account the regular stock usage and any other emergency stock requirement to plan when and how much to order.

When we manage our inventory and par stock, we can 

·         Help  manage our food costs

·         Save money spent on storage

·         Plan our purchases better

·         Plan for unforeseen circumstances

·         Make operations simpler

 

For example - To maintain par stock in the establishment for the alcoholic beverages consumed, a standard par stock is a predetermined which includes number of bottles of each item and brand used in a particular bar, and the size of the par stock is calculated to be sufficient to meet the demand for a busy day plus a safety factor.

To calculate the PAR stock for a given item:

 (a) Identify the amount of time between deliveries,

(b) Identify the estimated amount used between deliveries,

(c) Add a “safety factor,” the minimum amount to have in stock in case of unexpected increases in demand or vendor stockouts,

(d) Add the estimated amount used to the safety factor; this is the PAR stock amount, and

(e) Record the PAR stock amount on an inventory control sheet or similar document.

The main purpose of a standard par stock is to help determine the average daily consumption of a bar, to assist with requisitioning, and to promote good control over the stock.  In hotels, having an established par stock and random checking of this par stock is recommended so that the fraud is avoided.

Par stock system for Inventory Control

This is a simple yet effective method of beverage control and it is particularly useful for the smaller type operation where there are few full-time control staff members.

The following points should be noticed:

Ø   The level of par stock is established for each bar, i.e. to establish for each beverage the number of bottles required for a busy day plus a small safety factor. This number is determined to be the stock level to be held in the bar at the beginning if the service each day. To simplify the system only full bottles are counted, partial bottles are not counted.

Ø  The number and type of empty bottles are noted each day, this being the amount and type to be requisitioned for the day.

The industry-accepted formula for calculating PAR level is:

PAR level = (the amount of inventory used each week + safety stock) / number of deliveries each week.

To get the figures for this calculation you’ll need to look at historical inventory usage and come up with an average usage for a week, you’ll have to factor in safety stock for unexpected spikes (which, as a best practice, is around 25 percent of your average inventory usage) and you will need to note the delivery frequency of that product.

Once you have your PAR level, your restaurant can now start ordering inventory strategically. You can order just enough inventory to bring it back up to its PAR level, meaning you’ll have enough product in your restaurant, without the risk of under or over purchasing.

 

 

 

 

 

 

 

 

 

 

 

 

 

Restaurant Inventory Management: What is PAR Level? (sculpturehospitality.com)

 

Par Level & Stock: Par Inventory Definition, Formula & Sheet (binwise.com)

 

How to Maintain a Par Inventory Sheet for Your Restaurant | LimeTray's Restaurant Management & Marketing Blog

 

 

ROUGH WORK

 


Periodic Automatic Replacement (PAR) is a system that figures out the minimum (and optimal) level of any given inventory item that should be on-hand at your restaurant at all times.

 

The PAR level is the optimal amount of an inventory item that should be in your restaurant at all times to ensure that you both do not run out of it, but also that you are not in excess of it either which would lead to waste.

 

A successful PAR level strategy will lead to benefits such as:

  • Reduced food waste
  • The creation of a healthy inventory turnover rate
  • Increased control over inventory ordering
  • Cost savings

The industry-accepted formula for calculating PAR level is:

PAR level = (the amount of inventory used each week + safety stock) / number of deliveries each week.

 

To get the figures for this calculation you’ll need to look at historical inventory usage and come up with an average usage for a week, you’ll have to factor in safety stock for unexpected spikes (which, as a best practice, is around 25 percent of your average inventory usage) and you will need to note the delivery frequency of that product.

Once you have your PAR level, your restaurant can now start ordering inventory strategically. You can order just enough inventory to bring it back up to its PAR level, meaning you’ll have enough product in your restaurant, without the risk of under or over purchasing.

 

Thursday, April 30, 2020

APRIL 30 2020 REVISION SESSION V Y BATCH TODAY

Today's session will be about feedback and discussing the assignment on modern trends in f & b industry.   y batch



I am happy to see your responses on the assignment. Keep on sending your assignments


Students, it is now the right time to complete your journals and get your scanned copy of index and journal emailed to me.



Mark your attendance during the course of the lecture in the comment section below with name and roll number.

Tuesday, April 28, 2020

April 28 REVISION SESSION 4 FEED BACK AND ASSIGNMENT

Today's session will be about feedback and discussing the assignment on modern trends in f & b industry.

Few good assignments given on innovative cocktails and mocktails would be commented upon.

Students, it is now the right time to complete your journals and get your scanned copy of index and journal emailed to me.

Mark your attendance during the course of the lecture in the comment section below with name and roll number.

Wednesday, April 15, 2020

Revision Session 3 Menu planning

Dear Students

Thank you for reading my blog. So today session would be on menu planning. I am taking this topic because it's important topic for a restaurant manager and restaurant manager should have the knowledge of menu planning and how it should be incorporated in overall restaurant operations.

In your practical syllabus you have one topic of TABLE D HOTE menu and ALA CARTE MENUS and I thought it would be a wise decision to incorporate menu planning and to understand your menus from this perspective.


MENU PLANNING is one of the most important managerial activities of food and beverage operations executed by a team comprising of general Manager the fnb director and the executive chef of the hotel.
menu planning calls for careful thought on many factors that determine the success of the fnb operations. the menu forms the basis or acts as a guide upon which all the managerial and operational activities of the fmd operations rest on.

The menu planning team must be aware that it is very important to have

Thourough knowledge on dishes of various meals and cousins
Food cost of different dishes
And of course time taken for producing such dishes

I will be explaining these points in brief.

The major points to be considered while planning the menu are


  • Competition
  • Policy of the establishment
  • Customer
  • Operational aspect
  • Gastronomical standpoint and
  • Nutritional aspect


As far as the competition is concerned we can monitor our competition in terms of hours of operation, the cuisine that they are offering menu choices available, type of customers, menu pricing, portion size of the dishes and time taken for service.


While deciding on the policy of the establishment it is imperative for every restaurant operation to focus on return on investment and the right sales mix. One must also focus on the hours of operations like 7:00 a.m. to 11:00 a.m. and then 12.00 to 3.00 pm and then evening 7 p.m. to 11 p.m. We have to design menus according to the timing of the restaurant.

One must also see the production process of preparing the food, so if you are using a traditional methods or we have a centralized production will also have any impact on planning the menu.

If it's a traditional system of making dishes the menu should be equally distributed to all sections of the kitchen. In India many multi cuisine or stand-alone restaurants face the situation that they have too much emphasis on a particular section of kitchen and then sometimes it results in service delay.

Other factors are Use of Convenience Products.


In the important aspof the customer, we have to focus on the customer's eating habits, the amount they spend on meals and the budget that they have while dining in the restaurant, the time available for eating and of course the age group factor. In terms of customer one must also consider the health considerations while planning the menu.

In the operational aspect one must consider - the area that is available for the restaurant service, the place of consumption which means that the time taken for the food to be served from the kitchen to the restaurant, the skill level of staff, equipment available, ingredients available,number of covers, ease of maintaining consistency are some of the important aspects of operations.

In terms of gastronomic standpoint, there are various important factors to be considered while planning the menu of the restaurant. These are :


  • Colour
  • Flavour and Aroma
  • Kind of Sauces
  • Granish
  • Mathod of Cooking and
  • Main Ingredient to be used 


So I hope that you are able to understand the main factors of MENU PLANNING.






Wednesday, April 8, 2020

REVISION SESSION 2 Yield Management


YIELD MANAGEMENT (F & B PRACTICALS)

Yield management is a pricing strategy and a function of the supply and demand economy. It’s particularly important and useful in the hospitality industry. Essentially, by strategically editing prices on hospitality goods, like hotel rooms, rental cars, plane tickets, and more, businesses can find the right price to reach the customer during that period in time. This reduces the likelihood of lost revenue and can help hospitality businesses manage their product and revenue streams, even when demand varies.

Yield management is based on supply and demand. Prices tend to rise when demand exceeds supply; prices tend to fall when supply exceeds demand. Pricing is the key to profitability. To increase revenue, the hospitality industry is attempting to develop new forecasting techniques that will enable it to respond to changes in supply and demand with optimal room rates.

In restaurant operations, to have an effective control, the restaurant management must establish the number of standard portions that are obtainable from all major items that appear on restaurant's menu.

For example from a carcass of 8 kg lamb meat the number of standard portions for mutton curry should be so many and each portion must weight so many grams. The standard weight of fat, bone and other specific joints should be so much and the following dishes and these many numbers of portions should be taken out from the carcass.

After establishing the standard yield for all the major items, it is possible to plan the menu costing and pricing. It also helps in volume forecasting for specific items into raw material requirements.

The control department should weight the standard portion size at random to maintain the portion standard.

 Even the number of portions taken out from a unit should also be calculating as this will help in controlling the food cost and maintaining the standard portion size.
It should be also kept in mind that the exact yield of the cooked food will be different from the raw food's yield.

 In case of dry food the weight of the dish will reduce after cooking as the moisture will evaporate. For example a marinated portion of fish weight 250 grams before frying will reduce to say 230 grams after frying.

Test to arrive at standard yield

This test determines how much usable and non usable product an item yields.
Example; process a whole chicken to determine the weight for the breast, legs, wings, bones, etc.

Yield % is the percentage of product you will have remaining after cooking, trimming, portioning or cleaning.

what is waste %.

Waste % is the percentage of product lost due to cooking, trimming, portioning or cleaning.
                                           Product Loss
                    Waste % =    ----------------
                                               Weight

                    Yield % =     1Kg  – Waste%

Benefits or Importance of Yield Management
Ø  Improved forecasting
Ø  Improved seasonal pricing
Ø  Identification of new market segments for restaurant
Ø  Identification of market segment demands in restaurant
Ø  Determination of discounting activity
Ø  Improved development of short-term and long-term business plans for restaurant operations
Ø  Establishment of a pricing for restaurant menus.
Ø  Savings in labour costs and other operating expenses
Ø  Planned responses to guest inquiries regarding pricing and other considerations for reservations.

How Proper Yield Management Helps You Control Restaurant Food Costs

Yield management is an integral part of food cost control as it gives you the idea of how much quantity of raw materials would be used to prepare a particular food item. The raw materials should be ordered and purchased keeping the yield of the items in mind.

For example, the quantity of potato delivered to your restaurant, and the quantity of raw potato without the peel that can be consumed in a dish is different. While placing the order, you should keep in mind how many portions would a particular order of raw materials delivery.

Maintaining The Recipes Of All Your Menu Items

In YIELD MANAGEMENT, the recipes should include - item name, quantity, unit, yield percentage, average price, and last price. This will give you an understanding of the cost of the yield used in preparing an item and consequently set your menu price to ensure that you have a stable profit margin.


In short, yield management will help you know the exact amount used in preparing a dish, which in a way will help you gauge the amount of raw material you would need in a particular period, and also ensure that you do your menu engineering right. 

UNIT VI MANAGING F & B OUTLETS - GARBAGE DISPOSAL

 UNIT VI MANAGING F & B OUTLETS  - GARBAGE DISPOSAL Among the many duties of the   F & B SERVICE   department is the proper ...